Terms and conditions of use and service

MATBAU CONSULTING S.R.L., Trade Register J5/669/2021, Company ID 43899785, registered office Str. Transilvaniei nr. 25, bl. AN52, et. 6, ap. 22, Oradea, Bihor. Phone +40 746 040 505, email [TO BE COMPLETED].

Technical consultancy and engineering services across Europe, within the limits of our actual competences and authorisations in each country. Structural certifications, statutory expert reports or permits are not included unless explicitly contracted.

Website information is not a binding offer. A contract is formed once we send a written quote (scope, price, timing) and the client accepts it on a durable medium.

Prices are stated in the quote currency; VAT treatment and any mandatory costs are shown before payment. Payment follows quote acceptance via a secure link; we do not store card data.

The client provides access and accurate information. Rescheduling is agreed mutually with reasonable notice.

Deliverables and deadlines are those in the written quote. The report reflects elements visible and accessible on the day of the visit.

Consumers generally have 14 days from contract conclusion to withdraw, subject to statutory exceptions. If they expressly request the service to start within this period, they may owe an amount proportionate to services already provided.

Liability is limited to the extent permitted by law; liability for fraud, gross negligence or mandatory consumer rights is not excluded.

Complaints can be sent to [TO BE COMPLETED]. Consumers may contact the competent consumer protection authority and use ADR procedures.

Romanian law, the seat of the provider, without prejudice to mandatory consumer protections of the consumer’s country of residence.